Our contact details
Name: Personalised Memento Co.
Address: Unit 2 Govan Road, ST4 2RS
Phone Number: 01782 744900
The type of personal information we collect
We currently collect and process the following information:
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you to allow us to manufacture and despatch items to you/your customers.
We also receive personal information indirectly, from the following sources in the following scenarios:
Personalisation information provided as part of the ordering process
We use the information that you have given us in order to manufacture and despatch orders at your request
We may share this information with 3rd party manufacturers and Parcel Carriers
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting email@example.com
(b) We have a contractual obligation. We need this information to process and fulfill your order
(c) We have a vital interest. We need this information to process and fulfill your order
How we store your personal information
Your information is securely stored on password protected computer systems. We keep all of this data in a live system for 3 months. After this period we automatically archive these into password protected retrievable systems, which we hold for 3 years. At this point the records are then deleted
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org, Personalised Memento Co, Unit 2 Govan Road ST4 2RS, 01782744900 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com, Personalised Memento Co, Unit 2 Govan Road ST4 2RS, 01782744900
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
The Personalised Memento Company are the UK's leading supplier of personalised gifts to the trade and wholesale. With over 5000 products personalised and drop-shipped from our base in Stoke-on-Trent, Staffordshire, we provide a perfectly personalised gift for every occasion. All of PMC's products are made to order and can be drop-shipped directly to your customer, removing the need to hold costly stock - offering the complete drop ship solution.
Proud member of The Giftware Association.
Unit 2 Govan Road
Fenton Industrial Estate
Tel: +44 (0)1782 744900
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